Terms & Conditions

Terms of Use

1. Copyright and information are reserved

All content provided on ELMO Europe SAS website, such as text, images, videos, logos and domain names, is protected by copyright, trademark and other applicable laws in France, and is owned by ELMO Europe SAS. Unauthorized use of the above content may violate copyright, trademark, and other laws. On the ELMO Europe SAS website, you may download one copy of the available software to a single computer for your personal, noncommercial use only. ELMO Europe SAS shall not be liable for any inaccuracy, error or failure of the software.

2. Licenses, prohibits and exceptions

No part of copyrighted information provided on this website may be reproduced unless it is reproduced for non-commercial and for personal use on the device accessed. However, if the website includes copyrighted information belonging to third parties and they have their own conditions regarding reproduction or the ban against it, these will govern the conditions. An exception to the above is the right to use photographs of ELMO Co., Ltd. products displayed on this website. ※The following are the only acceptable processing and modification. All other processing and modification are prohibited. ・Scaling of the image Partial clipping of the image ・Changing the image file format

3. Disclaimers

ELMO Europe SAS shall not be liable for any contents and information that is provided in this website (hereafter called “contents; etc”). ELMO Europe SAS shall not be held responsible for consequential damages arising from the using this website. The information contained in this web site is subject to change without notice.

4. Individual licenses and prohibits

There are some portraits, information and copyrighted materials included in this website that ELMO Europe SAS obtained licenses to use exclusively for this website from the owners of the portrait right, owners and copyright holders. Reproduction, translation/adaptation, wire-transmission or screening of any copyrighted material, other than those specifically permitted, is prohibited without the consent of the applicable copyright owner or licensor.

5. Linked sites

ELMO Europe SAS is not responsible for the content of third party websites (hereinafter referred to as the  “linked sites”), which are linked to or from this website. All contents are managed by the owner of the “linked sites”, please follow the copyright provisions and terms of use for each site when accessing. ELMO Europe SAS shall not be responsible for the content of such linked sites nor be liable for any damages or injuries of any kind arising from such content or information. Copyright© 2016 ELMO Europe SAS All rights reserved. 12 PLACE DE LA DEFENSE, MAISON DE LA DEFENSE, 92974, PARIS LA DEFENSE, FRANCE www.elmoeurope.com info@elmoeurope.com TEL: 01 72 75 72 15 FAX: 01 73 02 67 10

6. Design and Development

Design and development by logo-ouicom


Privacy Policy

This privacy policy sets out how ELMO Europe SAS uses and protects any information that you give ELMO Europe SAS when you use this website.

ELMO Europe SAS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

ELMO Europe SAS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 st Jan, 2013.

The trust of our customers and thus the responsible handling of personal data is of great importance to us.
If you provide us with the corresponding data (name, address, e-mail address, telephone number), these will be stored locally on company computers and possibly on the company’s own server. The computers are backed by passwords and professional anti-virus software.

Personal data is stored for the following purposes
– Direct communication with you about our service
– Consultation and contact for workshops and other events
– Processing and tracking of repairs and repair requests

Disclosure to third parties is only possible with your express consent.
On our homepage ELMO Europe SAS we use cookies and analysis tools to ensure a smooth running of the site and to optimize our content. Exact information can be found in the privacy policy on www.elmoeurope.com.
You can ask for a deletion of your data at any time. This is then done by a responsible employee of ELMO Europe SAS.

1. What we collect we may collect the following information:

  • Name/ company name and job title
  • Contact information including email address
  • Financial information, including a credit card number
  • Billing and transaction information
  • Other information relevant to customer surveys and/or offers

2. What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Assist you in completing a transaction record.
  • Prevent and detect fraud or other malicious activity
  • Internal record keeping
  • Improving our products and services

Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by our financial services providers and will not be kept longer than necessary for providing the services.

3. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

4. How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

5. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

6. Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@elmoeurope.com

We will not sell, distribute or lease your personal information to third parties except as described below:

  • If we have your written permission to share your information
  • If we are required by law, court order, or subpoena to do so

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.